From Complaints to Compliance: A Property Manager's Playbook!

December 01, 2021
120 Mins
Paul Flogstad
$249.00
$349.00
$349.00
$399.00
$349.00
$299.00
$349.00
$299.00
$249.00
$349.00
$349.00
$299.00

All prices mentioned above are for single user access only. For multi-user access, kindly call us on (818) 584-2346 or email us at cs@grcsolutionz.com

December 01, 2021
120 Mins
Paul Flogstad
$249.00
$349.00
$349.00
$399.00
$349.00
$299.00
$349.00
$299.00
$249.00
$349.00
$349.00
$299.00

All prices mentioned above are for single user access only. For multi-user access, kindly call us on (818) 584-2346 or email us at cs@grcsolutionz.com

Daily Property Management Issues and How To Manage Them Effectively?

Join industry expert Paul Flogstad for an intensive BootCamp designed to elevate your property management skills. This comprehensive session combines two critical webinars into one powerful training experience. Discover the best practices for handling daily property management issues and learn effective strategies for managing difficult tenants and their complaints. Equip yourself with fresh ideas, practical tools, and actionable insights to ensure your property remains a safe, compliant, and well-managed environment.

Don’t miss this opportunity to join Paul Flogstad for a transformative BootCamp experience. Enhance your ability to handle daily property management challenges and difficult tenants with confidence and expertise. Register now and take the first step towards becoming a more effective and successful property manager.

Webinar Objectives

By the end of this BootCamp, participants will be able to:

  • Implement effective strategies for addressing daily property management challenges.
  • Document tenant infractions accurately to ensure compliance and support legal actions if necessary.
  • Manage resident issues such as hoarding, harassment, unauthorized occupancy, and pet violations.
  • Handle tenant complaints diplomatically while maintaining tenant rights and positive relationships.
  • Proactively address common tenant problems including noise complaints, maintenance issues, and rule violations.
  • Recognize and respond to different types of difficult tenants using proven techniques.
Webinar Agenda
  • Handling Daily Property Management Issues
    • Documenting tenant infractions
    • Addressing resident hoarding and harassment
    • Managing pets and companion/service animals
    • Dealing with unauthorized residents and subleasing
    • Responding to pet infractions and parking violations
    • Handling damages found during inspections
    • Addressing drug use, including smoking weed
    • Managing noise complaints and amenities violations
    • Effective communication and documentation techniques
    • Rules on assistance animals and latest rulings on verification
  • Managing Difficult Tenants and Their Complaints
    • Recognizing and responding to terrible tenants
    • Late or partial-paying tenants
    • Property-damaging tenants
    • Tenants hosting unauthorized individuals
    • Constant complainers
    • Indulgent pet owners
    • Tenants breaking the law
    • Proactive steps to handle difficult tenants
    • Common tenant problems and solutions
    • Pest problems
    • Roofing issues
    • Broken appliances
    • Security deposit disputes
    • Rule violations
    • Past-due utilities
    • Purposeful property damage
    • Illegal use of the home
    • Eviction processes
  • Additional resources and tools for ongoing support
Webinar Highlights
  • Fresh Strategies for Daily Management: Learn innovative techniques to handle everyday issues, from hoarding and harassment to unauthorized residents and pet infractions.
  • Effective Documentation: Understand the importance of accurate documentation for tenant violations, ensuring you are prepared for any legal proceedings.
  • Proactive Tenant Management: Gain insights into proactive steps for managing difficult tenants, reducing stress and maintaining positive relationships.
  • Problem-Solving Techniques: Explore practical solutions for common tenant problems, including maintenance issues, rule violations, and security deposit disputes.
  • Compliance and Fair Housing: Ensure compliance with fair housing laws and regulations while effectively managing resident issues.
Who Should Attend
  • Owners
  • Property managers
  • Maintenance staff
  • Housing authority staff
  • Developers

Event Registration

$249.00
$349.00
$349.00
$399.00
$349.00
$299.00
$349.00
$299.00
$249.00
$349.00
$349.00
$299.00

All prices mentioned above are for single user access only. For multi-user access, kindly call us on (818) 584-2346 or email us at cs@grcsolutionz.com

Paul Flogstad

Paul Flogstad

Paul has been involved in the real estate industry for the past 38 years. He has been involved in sales, construction, project management, appraisal, mortgage consulting and brokerage, property management and property management consulting/training. Through his consulting company, Property Management Solutions, he provides training and consulting services nationwide to owners, management companies, multi-housing associations, as well as state and federal agencies. He specializes in fair housing issues and has developed fair housing and outreach programs for governmental agencies as well as conducting seminars which are presented to property management companies, apartment associations...
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